Shipping & delivery

Times, carriers and rates for Italy, Europe and beyond

Zone Time Cost Carriers
Italy — parts in stock 24-48 working hours Free over €99, otherwise €9.90 BRT, SDA, GLS
Italy — US orders 7-14 days From €29 (depends on weight/volume) UPS, DHL + local courier
EU — parts in stock 2-4 days From €14.90 UPS, DHL, GLS Europe
EU — US orders 8-15 days From €39 UPS, DHL, FedEx
Non-EU (UK, CH, NO) 5-10 days Custom quote DHL, UPS, FedEx

Your order, step by step

  1. 1

    Order confirmed

    You get a confirmation email with the summary and the invoice.

  2. 2

    Packing

    Careful packing with reinforced protection, especially for fragile parts.

  3. 3

    Leaves the warehouse

    Email with an active tracking number by 18:00 on the shipping day.

  4. 4

    Out for delivery

    The carrier tells you the delivery window. If you are out, it retries the next day or you collect at the nearest pick-up point.

  5. 5

    Delivered

    Please check the parcel while the courier is still there and report any damage immediately.

Packaging

Reinforced double-wall boxes, bubble wrap and internal dividers for fragile parts (glass, mirrors, sensors). The weight stated on the invoice is the total parcel weight, VAT included.

Customs (non-EU)

For UK/CH/NO shipments we handle export clearance out of Italy. Any import duties in the destination country are payable by the recipient (the carrier gets in touch before delivery).