Shipping & delivery
Times, carriers and rates for Italy, Europe and beyond
| Zone | Time | Cost | Carriers |
|---|---|---|---|
| Italy — parts in stock | 24-48 working hours | Free over €99, otherwise €9.90 | BRT, SDA, GLS |
| Italy — US orders | 7-14 days | From €29 (depends on weight/volume) | UPS, DHL + local courier |
| EU — parts in stock | 2-4 days | From €14.90 | UPS, DHL, GLS Europe |
| EU — US orders | 8-15 days | From €39 | UPS, DHL, FedEx |
| Non-EU (UK, CH, NO) | 5-10 days | Custom quote | DHL, UPS, FedEx |
Your order, step by step
- 1
Order confirmed
You get a confirmation email with the summary and the invoice.
- 2
Packing
Careful packing with reinforced protection, especially for fragile parts.
- 3
Leaves the warehouse
Email with an active tracking number by 18:00 on the shipping day.
- 4
Out for delivery
The carrier tells you the delivery window. If you are out, it retries the next day or you collect at the nearest pick-up point.
- 5
Delivered
Please check the parcel while the courier is still there and report any damage immediately.
Packaging
Reinforced double-wall boxes, bubble wrap and internal dividers for fragile parts (glass, mirrors, sensors). The weight stated on the invoice is the total parcel weight, VAT included.
Customs (non-EU)
For UK/CH/NO shipments we handle export clearance out of Italy. Any import duties in the destination country are payable by the recipient (the carrier gets in touch before delivery).